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Returns & Exchanges

What is the return policy?

You have 45 days to return or exchange your case! All returns are free, no restocking fees or hidden interest! First you will let us know why you are exchanging or returning by emailing howdy@blueranches.com. Then check your email and get your return label to shoot it back to us! Once we receive the item back, you'll receive a refund or credit to choose another item. 

How do exchanges work? 

Simple, hop onto the website and get your new items immediately once credit has been issued! If you don't use your entire credit, we'll shoot it back to your card once we get your package!

Is it easy to return or exchange items?

Once your return is authorized, you'll receive step-by-step instructions and a pre-paid shipping label via email. 

What items are returnable?

  • Items purchased in the last 45 days.

What items are non-refundable?

  • Clearance items
  • Free gifts or promotional items with retail value.

How soon will I get my refund?

You'll get your refund typically within 48 hours after we receive your product back.